AI Receptionist for Plumbers | CallsHandled
Home / Trades / Plumbers
For plumbing contractors

An AI receptionist for plumbers.
Because water does not wait for business hours.

A leaking water heater at 7am and a repipe estimate at 7pm need very different answers. CallsHandled answers your forwarded calls, asks where the water is and whether it is shut off, captures the address, and either books the visit or flags it for your on-call plumber.

Call our AI receptionist now: (561) 216-7054

Explore the plumbing demo View plans: $297 / $497 per month

Try a realistic plumbing request. The AI says it is an AI and that the call may be recorded; demos use fictional businesses, do not arrange real service and end after about five minutes. What are missed calls costing you? Run the numbers.

The plumbing calls that slip through

The calls that are hardest to catch while the crew is working, and what CallsHandled captures from each.

Active leaks

The caller is standing in water. The agent captures the address and what is leaking, asks whether the main is shut off if you configure that question, and flags the call as urgent for your team.

Water heaters

Tank or tankless, gas or electric, age and symptom. Your plumber shows up knowing what truck stock to bring.

Drain and sewer backups

Which fixtures are affected and whether it is one drain or the whole house. That detail separates a quick clearing from a camera inspection.

Repipes, remodels and estimates

Bigger jobs often start with a call nobody answers. Capture the scope and timing and book an estimate visit while the customer is still on the line.

Illustrative conversation, not a customer recording or evidence of completed work.

Caller — 6:40am
"Water is coming out from under the water heater in the garage."
CallsHandled
"Thanks for calling. What is the address, and do you know how to shut off the water to the heater?"
Caller
"220 Bay Street. I turned the valve on top. Can someone come this morning?"
CallsHandled
"I have requested the earliest morning visit and marked it urgent. That is a request, not a confirmed appointment yet. The team will text you to confirm the time."

Emergencies, holidays and the after-hours line

Holiday weekends

Full houses mean full drains, and holidays are when your office is closed. Forwarded calls get answered and captured, and your on-call plumber sees the details.

Cold-weather pipe calls

If you work where pipes freeze, a cold night brings a burst of calls at once. Every caller gets answered in parallel.

Your own urgency rules

Decide what counts as an emergency (active leak, no water, sewage backup) and who gets notified. Everything else is booked or queued for the morning.

What it handles, and what it hands to you

Handled

Answering forwarded calls 24/7 · capturing the problem, affected fixtures, address and urgency · booking service calls and estimates into your connected calendar · service-area and hours questions · confirmation texts · urgent-call flags for your on-call plumber.

Handed to you, with the full story

Job pricing you have not approved · insurance and water-damage claims · warranty disputes · code or permit questions. Captured with a summary and transcript, then escalated to you.

It stays in its lane. CallsHandled never quotes a price you haven't set, never promises a timeline you can't keep, and never commits your crew to work it can't confirm. You keep your number: forward missed or after-hours calls with your carrier, and turn forwarding off anytime.

Pricing for plumbers

The same simple plans for every trade. No contracts.

Receptionist
$297
per month · cancel anytime
  • 24/7 answering on missed + after-hours calls
  • Appointments booked into your real calendar
  • Instant lead texts + call summaries
  • Client confirmation texts
Start with Receptionist
Service Desk
$497
per month · cancel anytime
  • Everything in Receptionist
  • Service-request tracking
  • Requests organized for team follow-up
  • Daily report for your team
Start with Service Desk

Month-to-month. Setup included; activation timing is confirmed after configuration, forwarding and testing. If it doesn't capture a missed-call lead in your first 30 days, that month is free. See all plans and usage details · Missed-call cost calculator · How it works for a plumber.

Rather hand off the whole front office? With Managed Front Office we run your call answering, website, lead tracking and booking for you, on a 12-month agreement at $1,500/mo plus $1,500 setup. See Managed Front Office

Plumbing questions

Can it walk a caller through shutting off their water?

It can share instructions you approve, like where a typical main shutoff is. It does not give advice beyond what you configure, and it tells anyone describing immediate danger to contact emergency services.

Do I have to change my business number?

No. You keep your number and set up carrier forwarding for missed or after-hours calls. Test forwarding and the off switch before relying on it.

Can it book a drain cleaning on my calendar?

Yes, when a supported calendar is connected: it checks availability, holds the slot during the call and texts a confirmation. Without a connected calendar, it captures the request for your team to confirm.

What if the caller wants a price?

It shares only the pricing policy you approve, such as a trip charge, and otherwise says your team will confirm pricing.

Further reading: Why HVAC and plumbing contractors miss calls · How to test an AI receptionist before you buy · CallsHandled for contractors

Talk through your setup

Tell us how your calls work today. We will contact you to confirm the next step. Consultations are by appointment only; this form does not book a time or start a subscription.

We use these details to respond to your request. Privacy policy.

Other trades