From forwarding your number to the monthly report, step by step. Then call the demo line and run a plumbing call yourself.
Call our AI receptionist now: (561) 216-7054The AI says it is an AI and that the call may be recorded, then answers as a fictional home-service company ("Example Home Services"). Demos do not arrange real service and end after about five minutes. Ask it: "Show me how you'd handle a leaking water heater."
Set up carrier forwarding for missed or after-hours calls, or all calls. Your business number stays yours, and you can turn forwarding off anytime. Test forwarding and the off switch before relying on it.
Your services (leaks, clogs, water heaters, repipes, estimates), service area, hours, any pricing policy you approve such as a trip charge, and your own urgency rules, for example active leak, no water or sewage backup.
The receptionist answers in your business's name, asks what is going on, where the water is and whether it is shut off (if you configure that question), and captures the address and a callback number.
A call that matches your urgency rules is flagged for your on-call plumber. A routine drain cleaning or estimate is booked into your connected calendar, or captured as a request for your team to confirm if no calendar is connected.
A lead text with the caller's details and a call summary goes to you after the call, and the caller gets a confirmation text when a booking is made.
Each call and its outcome is tracked, so nothing slips through. Service Desk adds service-request tracking and a daily report.
With Managed Front Office you get a monthly report (calls answered, leads captured, bookings made, after-hours calls and urgent escalations) and a short review call.
A sample script for a fictional plumbing company, written to show the flow. It is not a recording of a real caller. Your receptionist follows your own questions and urgency rules.
Caller: Hi, my water heater is leaking all over the garage floor.
Receptionist: I'm sorry, let's get this handled. Is the water still running, and do you know where the shutoff is?
Caller: I turned the valve on top, it's slowing down.
Receptionist: Good. What's the address, and is this the best number to reach you?
Caller: (Gives a made-up address and number.)
Receptionist: Thanks. I've marked this urgent for the on-call plumber and requested the earliest morning visit. That's a request, not a confirmed appointment yet; the team will text you to confirm the time.
See a sample monthly calls report · Run the plumbing missed-call numbers
24/7 answering on forwarded calls, booking with a connected calendar, lead texts and call summaries, confirmation texts. 300 answered minutes. Month to month. Start Receptionist
Everything in Receptionist plus service-request tracking and a daily report. 600 answered minutes. Month to month. Start Service Desk
We run your phone line, call answering, website, lead tracking, booking, review requests and a monthly report with a review call. $1,500 setup, 12-month agreement. See Managed Front Office
No. You keep your number and set up carrier forwarding for missed or after-hours calls, or port it if you choose Managed Front Office. Test forwarding and the off switch before relying on it.
It flags calls that match your urgency rules for your on-call plumber, based on your own rules. It does not promise arrival times, and it tells anyone describing immediate danger to contact emergency services.
Only the pricing policy you approve, such as a trip charge. Otherwise it tells the caller your team will confirm pricing.
Without a connected calendar it captures the request for your team to confirm, instead of booking.
Receptionist is $297/mo with 300 answered minutes, Service Desk is $497/mo with 600 answered minutes, both month to month. Managed Front Office is $1,500/mo plus $1,500 setup on a 12-month agreement and includes the phone line, website, booking, review requests and a monthly report.
Yes. Call (561) 216-7054. The AI says it is an AI and that the call may be recorded, then answers as a fictional home-service company. Demos do not arrange real service and end after about five minutes.