Terms of Service
Last updated: August 2026
These terms govern your use of CallsHandled, an AI phone receptionist service that answers calls, captures leads, books appointments, and delivers messages on behalf of your business. CallsHandled is operated by AdsHandled in Palm Beach, Florida ("we," "us"). By subscribing, you agree to these terms.
The service
We provision a dedicated phone number and an AI assistant configured to your business. You forward calls to it as you choose. The assistant answers, captures caller details, and — where you connect a calendar — books appointments, then sends you the lead and a transcript. The assistant is designed to hand off to your team rather than guess: it does not give medical, legal, or financial advice, does not quote prices you haven't set, and does not make binding commitments on your behalf.
Your responsibilities
- Provide accurate business information and keep your configuration current.
- Use the service lawfully, including complying with call-recording, telemarketing, and consent laws that apply to your business and callers.
- You are responsible for how you act on the leads, messages, and bookings the service delivers to you.
Call recording
Calls may be recorded and transcribed to provide the service. The assistant discloses recording where required. You are responsible for any additional notices or consents your jurisdiction requires. See our Privacy Policy for how call data is handled.
Billing & cancellation
- Plans are billed monthly in advance through our payment processor. Prices are as shown at signup.
- Month-to-month, cancel anytime. Cancellation stops future billing and deactivates your line; we do not provide partial-month refunds except where required by law or expressly offered.
- If, in your first 30 days, the service does not capture a missed-call lead for you, that first month is free on request.
Availability
We work to keep the service reliable but do not guarantee uninterrupted operation. Telephony, network, and third-party outages can occur. The service is provided "as is," without warranties of any kind to the fullest extent permitted by law.
Limitation of liability
To the fullest extent permitted by law, our total liability for any claim relating to the service is limited to the amount you paid us in the three months before the claim. We are not liable for indirect, incidental, or consequential damages, including lost business or missed calls.
Changes
We may update these terms or the service. Material changes will be posted here with a new date; continued use after changes means you accept them.
Governing law
These terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules.
Contact
Questions: email hello@callshandled.ai or call (561) 216-7054. CallsHandled, operated by AdsHandled, Palm Beach, Florida.