A prospect who hits voicemail calls the next listing. A tenant with a flooding unit calls until someone picks up. CallsHandled answers both — books the tour, triages the emergency, and hands your team a documented ticket instead of a garbled voicemail.
Hear it answer live · (561) 216-7054A live line answering for a sample business right now. Call it like an angry tenant — see how it holds up.
Every property manager runs the same gauntlet:
A qualified prospect, pre-approved and motivated, calls three listings on a Saturday morning. She tours with whoever answers. Was that you?
Real emergencies can't wait for office hours — but neither can your sleep. Who decides at 2am whether it's a burst pipe or a dripping faucet?
"I told the girl who answered last week" — but nobody wrote it down, and now it's a complaint, a review, or a liability question with no record of what was said.
A single leased unit is worth a five-figure annual contract. A single mishandled emergency can cost more. The gap between the two is usually just who answered the phone — and what got written down.
Leasing inquiries and tour requests · maintenance intake with property, unit, trade, and urgency · after-hours triage · routing owner, vendor, and tenant calls to the right person · billing questions from approved facts · documented tickets on every call.
Lease terms and rent decisions · repair commitments and timelines · genuine emergencies (escalated immediately, not just noted) · upset callers · anything requiring judgment. Captured, documented, escalated.
Weekend calls: four leasing inquiries captured with callback details, two tour requests booked, one emergency escalated at 1:49am and resolved by your on-call vendor, three routine requests waiting as structured tickets. Zero voicemails to decode. Your team starts the week working the list — not reconstructing it.
Set it up for my properties — $297/moLive within two business days. Month-to-month, cancel anytime.
If it doesn't capture a missed-call lead in your first 30 days, that month is free — the risk of finding out is one phone call.
It's trained on the difference: gas smell, flooding, fire, no water or heat, break-in are treated as emergencies — urgency conveyed to the caller, on-call contact alerted immediately. Everything else becomes a structured ticket with urgency noted for morning triage. You define the escalation rules.
No. It answers from facts you approve — availability process, tours, application steps — and captures the rest for your leasing team. It never commits to terms, and it never characterizes neighborhoods or residents.
Yes — it captures property and unit on every call and routes by your rules. Portfolios are what it's built for.
Every call is transcribed and stored, with time-stamps. When a tenant says "I reported that weeks ago," you have the transcript — either way.