CallsHandled can capture leasing inquiries and maintenance requests on your configured line. It records property, unit and urgency so your team can review next steps. It cannot dispatch emergency services or confirm that a vendor has responded.
Explore the property desk demoChoose a fictional practice call in the demo collection. These fictional phone demos do not arrange real service or appointments.
Every property manager runs the same gauntlet:
A qualified prospect, pre-approved and motivated, calls three listings on a Saturday morning. She tours with whoever answers. Was that you?
Real emergencies can't wait for office hours — but neither can your sleep. Who decides at 2am whether it's a burst pipe or a dripping faucet?
"I told the girl who answered last week" — but nobody wrote it down, and now it's a complaint, a review, or a liability question with no record of what was said.
Use your own leasing and maintenance records to decide where better intake would help. A captured request needs a clear owner and follow-up; answering the call alone does not resolve the issue.
Illustrative conversation, not a customer recording or evidence of completed work.
Leasing inquiries and tour requests · maintenance intake with property, unit, trade, and urgency · after-hours triage · routing owner, vendor, and tenant calls to the right person · billing questions from approved facts · service-request tracking.
Lease terms and rent decisions · repair commitments and timelines · urgent requests flagged for team review · upset callers · anything requiring judgment. Captured, documented, escalated.
Illustrative example, not a customer result: four leasing inquiries, two tour requests and three maintenance tickets are waiting for review. A tour is booked only when the connected calendar confirms it; a repair is complete only after your team or vendor verifies the work.
Set it up for my properties — $297/moActivation timing is confirmed after configuration, forwarding and testing. Month-to-month, cancel anytime.
If it doesn't capture a missed-call lead in your first 30 days, that month is free — the risk of finding out is one phone call.
It can capture the reported issue and flag urgency using your configured rules. Your team must review and act on those alerts. Immediate danger requires local emergency services; this line cannot dispatch help.
No. It answers from facts you approve — availability process, tours, application steps — and captures the rest for your leasing team. It never commits to terms, and it never characterizes neighborhoods or residents.
It can capture property and unit details for your team. Confirm supported routing and ticket workflows during setup before relying on them across a portfolio.
Call history and available transcripts help your team review the request. Availability depends on your recording settings and successful processing; a transcript is not proof that the work was completed.