Call notification email: Not configured. Contact support to change it. This is a delivery address, separate from your sign-in email.
Your AI Receptionist
Tune it to your business. Save your details, then verify them on a new call. Show me how it works
Good to know: your receptionist can answer outside office hours when calls reach its line. These hours guide its answers. Verify calendar availability and after-hours behavior in a test call before enabling forwarding.
Your setup, in order
Save your business details. Set your services, hours, common answers and escalation number below. Wait for the save confirmation.
Choose how to handle appointments. Connect your calendar below if you want booking, then verify availability. Otherwise, collect requests for your team to confirm.
Test your receptionist number. Ask a typical customer question, try an after-hours request and check the notification you receive.
Connect your existing number. Follow the carrier forwarding instructions. Then call your business number from another phone to verify the full route.
Review your first calls. Open your dashboard, check captured details and adjust your answers here.
Details saved does not mean forwarding is verified. If a test fails, correct that step and repeat the test before relying on the line.
Setup progress
Business basics
How your receptionist introduces itself and who it serves.
This cell receives lead texts, is the live-transfer destination, and identifies owner text replies.
When you tell us a job closed, that happy customer gets texted this link — steady reviews are what move your Google ranking. Find yours: Google Business Profile → "Ask for reviews".
Hours
When you're open for booking. Toggle "Closed" for days off — the AI still answers, it just won't book then.
Opening hours use this zone, including daylight saving where applicable. An overnight closing time applies into the following day.
Your calendar (optional)
Connect a calendar if you want appointment booking. Verify an available slot, a confirmed booking and any expected notification in a test call. Without a confirmed booking, the caller's requested appointment remains a request.
Services
What you offer. Add or remove any.
Common questions (FAQs)
The questions your callers ask most, and how you want them answered. Add or delete any — the AI answers these naturally.
Special instructions
Anything specific to your business — "always mention our 10-year warranty," "never book Sundays," "we offer free consults." The AI follows these (within its honesty & safety rules).
Need a hand, or have feedback on a call? Email Zach at zach@callshandled.ai.
Include your business name, the step you're on, or the approximate call time and what should have happened. Please leave out passwords and payment details.
Edit your details, then save to update your line.
Meet your AI receptionist 👋
Start with your business details, then test your receptionist and connect your phone line.
1. Fill in your business basics & hours below.
2. Add your services and the questions callers ask most.
3. Hit Save and wait for confirmation, then follow the setup steps on this page.
When you're closed? Test an after-hours request and confirm that the response and notification match how your business operates.